ReadySign Helps Missoula County Save $25K Annually

Like many government organizations, Missoula County manages a high volume of documents, including contracts, proposals, resolutions, and grant applications that all need to be shared and signed across multiple departments. Missoula County had been manually collecting hundreds of these signatures each week until the 2020 Covid 19 pandemic and subsequent shift to remote work made implementing electronic signature software a necessity. But after signing on with a well-known e-sign solution, Missoula County faced enormous bills that continued to balloon with additional charges and fees. 

This case study explores Missoula County’s shift from paper-based signing to signing electronically, and how they cut their e-signature costs down to a fraction by switching to ReadySign.

About Missoula County

Missoula County government represents the second largest county in Montana and consists of nearly 30 departments for public works and safety, health, civil and criminal justice, community development, and more. The county is governed by a board of commissioners who oversee all department budgets and spending, hire county employees, and enact local ordinances.

While balancing numerous administrative responsibilities, Missoula County provides many vital services, from issuing birth certificates and marriage licenses and operating 911 call centers to managing elections.

Their Challenges

With so many documents requiring signatures from various department heads, Violet Plummer, the Commissioner's Office Administrative Assistant, spent much of her time running hard copies between office buildings and having to print, scan, and file numerous pages. Without a dedicated system to track documents once shared, staying on top of the signature statuses of these documents proved a tedious challenge. Once Missoula County made the switch to electronically signing their documents during the pandemic, they were, unfortunately, hit with enormous bills and overage fees from their initial provider due to exceeding plan limits like the number of documents they can send. 

How ReadySign Helps

By switching to ReadySign, Missoula County is able to remotely sign, store, and track their documents at a price that’s 1/6th the cost of their previous provider. Now they send unlimited documents to unlimited signers for a fixed price and no longer need to worry about billing surprises or costly overage fees. And rather than running between departments to chase down signatures, Violet sends all her documents with ReadySign and sees a significantly faster turnaround time due to the convenient signing process.

“It’s so much easier to get people to sign documents electronically and I don’t have to track them down in person. They can just pop into their email from anywhere and sign on short notice, which has been especially helpful.” - Violet Plummer, Administrative Assistant, Missoula County Commissioner’s Office

About ReadySign

ReadySign was created by SecureDocs Inc., the company behind ContractWorks, contract management software, and SecureDocs, virtual data rooms. ReadySign brings simple, affordable electronic signature to organizations of all types and sizes, with an easy-to-use product, built to reflect our core values of security, simplicity, savings and service.

Click here to read the full case study and learn what other challenges Violet and Missoula County have overcome with help from ReadySign.